Talk to us
Contact Us
Last updated: September 2026
Something not working, or a question before you buy? Write to us — a person reads every email.
Email: support@urjora.com
Reply time: 24 to 48 hours, Monday to Saturday.
Downloads: delivered automatically, 24 hours a day.
Before you write — the three common ones
- The email never arrived. Check spam and promotions first. If it isn’t there, write to us with the email address you paid with and we will re-send it.
- The link expired, or downloads ran out. Links last 14 days and allow 8 downloads per file. Write to us and we will issue a fresh link, free, with no time limit on the request.
- You can’t type into the PDF. The planners and trackers are fillable, but only in a proper PDF reader. Use Adobe Acrobat Reader on phone or Windows, or Preview on a Mac. Most built-in browser and phone viewers cannot save typed text.
Refunds
Seven-day money-back guarantee on every edition — the details are on our Refund Policy page.
Using our pages professionally
If you teach, run a studio, work in a clinic or want to use our pages with a class, the personal licence doesn’t cover that. Write to us and we will sort out a licence that does.
Who we are
Urjora is a small independent publisher of printable wellness material. Every page is written, illustrated and typeset in-house, then proofed on paper before it goes on sale.